FAQs

Frequently Asked Questions


Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal. By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed. For more details, click here to see how Paypal works for you.

Yes, it is recommended that you properly filled your account bio and have profile picture. You can continue using your account and keep posting your regular posts to gain maximum performance from us.

Yes, during the managing period we need Instagram username and password to launch and run the campaign, and don't be worried! your account is safe.

Yes, we try our best to gain targeted followers that are relevant to your Instagram account category, niche and location.

Yes, we fully understand the value and usage of hashtags for a proper research to launch the campaign.

After logging into your account, the status of your checkout history can be found under Order History
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at info@greenbox.co.ke

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to greenbox.co.ke system for your order. It's fast, easy & secure.

After receiving your order details and requirements have been filled, then we shall start our work process to research and launch the campaign within 48 business hours.